All CollectionsScanning with CubiCasa appTroubleshootingTroubleshootingBy Aline1 author·3 articlesIncoming calls and messages disrupt my scanningIssues Uploading Your ScanStep-by-step troubleshooting for scan upload issues, including stuck uploads, connection tips, app resets, and how to request a manual upload.Why Tracking Gets Lost & How to Prevent ItLearn why your device loses tracking during a scan, what causes the scan to stop, and tips to keep your scans running smoothly.