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Mobile app
Tips and troubleshooting when using our mobile app
Download and install the mobile appGet the app from Apple App Store and Google Play
What version of the App do I have?
Attach an existing scan to a draft order
Allow location on the appEnable this for an automated floor plan orientation
The App is crashing
Mobile app warnings and errors
I don’t see the app in Google Play StoreYour device is most likely incompatible
I got the error “Something went wrong when initializing scan. Please try again.”
How to Record Your Screen for TroubleshootingLearn how to record your screen on Apple (iOS) and Android devices to help our support team quickly diagnose and resolve your issues.