Skip to main content
English
;
English
English
;
English
All Collections
Mobile app
Mobile app
Tips and troubleshooting when using our mobile app
By Henrique and 1 other
2 authors
14 articles
Download and install the mobile app
Get the app from Apple App Store and Google Play
What version of the App do I have?
Attach an existing scan to a draft order
Allow location on the app
Enable this for an automated floor plan orientation
For Apple iOS
Update the CubiCasa App on iOS
Adaptive lighting for iOS devices
Safe mode
Tracking lost and relocation
How to get back on track during a scan if the location is lost
Hardware
List of supported hardware/devices
Verify if your phone or tablet is compatible with Cubicasa
Unsupported Android devices
Device with ARCore can be incompatible with Cubicasa
Troubleshooting
The App is crashing
Mobile app warnings and errors
I don’t see the app in Google Play Store
Your device is most likely incompatible
I got the error “Something went wrong when initializing scan. Please try again.”