The My Notifications tab lets you choose how and when you receive updates about your orders — across Email, Web App, and Mobile Push channels. These are personal settings, so they only affect your own account.
How notifications work
Retention: Notifications are stored for up to 2 weeks. Any event that occurred within that window will remain visible in your notification feed.
Direct links: Every notification includes a direct link to the relevant product page or setting, so you can jump straight to what needs your attention.
Display & layout: Your notification panel shows the 6 most recent notifications by default. Click See all to expand the full scrollable list.
Setting your notification preferences
You can control which events trigger notifications — and which channels they're sent to — for each product type. Navigate to Notifications → My Notifications to manage your preferences.
Notifications are organized by product type:
Floor Plan Products — Order Created, Order Delivered, Order Issues
Tour — Order Created, Order Delivered, Order Issues, Tour Expired
Photo Editing — Order Created, Order Delivered, Order Issues
For each event, you can enable or disable notifications per channel:
Channel | Description |
Receive a notification email to your registered address. Some events show Coming soon and are not yet available. | |
Web App | Receive in-app notifications when logged in to CubiCasa on a browser. |
Mobile Push | Receive push notifications on your mobile device via the CubiCasa app. Some events show Coming soon and are not yet available. |
Important: If you deselect a channel for a specific event, that notification will not be generated or stored — even in your in-app feed. Make sure to keep Web App enabled for any events you want to track within CubiCasa.
Saving your preferences
After adjusting your settings, click Save at the bottom of the page to apply your changes.