The Notifications page gives every user control over how they receive order updates. It has two tabs: My Notifications for personal preferences, and Global Notification for company-wide delivery email settings (Manager role required).
My Notifications
Every user can manage their own notification preferences across Email, Web App, and Mobile Push channels. You choose which order events trigger notifications for each product type — Floor Plan Products, Tour, Photo Editing, and AI Video.
Global Notification
Setting up Additional Email Delivery Recipients
Use this area to add up to five company users who should automatically receive order delivery emails for specific product types — such as 2D Products, 3D Products, Interactive Tours, or Photo Editing (beta). This is ideal for back-office teams, coordinators, or quality reviewers who need to stay informed when new orders are ready.
Collaborator Delivery Emails
If your company uses Collaborators, you can list one or more managers who will always receive a delivery email when a collaborator’s order is completed. This ensures that managers remain informed and can oversee all collaborators activity.