Adding new users
Only managers can add new users to the account.
To add a new user, you need to follow the steps below:
Log in to your account from the website.
Click on the Users & Offices tab in the menu on the left side of your screen.
Select an existing office or add a new one by clicking Add Offices.
Click Add Users.
Enter the first name, last name, and email address of the user you want to invite to your company.
Select the appropriate access level (User, Manager, or Collaborator).
Click Submit.
An email will be sent to the user asking them to finish their account.
"User already exists" error is displayed
If you get that error, the email is already associated with the user.
Search for the user
On the user’s row, click the Resend Invite button.
The user will receive a new email. Please remember to check the spam folder if it doesn’t appear.
If the issue persists, please contact us via chat or send an email to help@cubicasa.com.