3D product for properties over 5.000sq.ft/465m2
If the property you scanned is more than 5.000sq.ft/465m2, you will be charged additional processing fees of 35$/€ for each additional 2.500sq.ft/232m2 up until 10.000sq.ft.
Please note that 2D floor plan incurs an additional fee, please refer to our pricing page for more details or read this dedicated article.
Maximum limit for 3D products
We only deliver 3D products for properties which don't exceed 12.000sq.ft/1.115m2.
Should the scanned property exceed that limit, you will be refunded for the item that were not delivered.
Delivery and SLA
Our standard SLA of 48 hours is for regular size order. Larger properties may exceed that time, depending on the actual area size and the products ordered. The estimated delivery time for large property orders is 3 to 5 days.
Properties under construction
We can deliver 3D products for properties under construction; however, the process requires additional steps to ensure quality and customer satisfaction. If you want a 3D rendering for a property under construction, our Customer Support will contact you to set expectations before rendering begins.
To proceed, you will need to:
Confirm the 2D layout: Ensure the floor plan accurately reflects the property structure.
Confirm the styling and color mood/tone: Share your preferences for styling and colors. Providing reference images, if possible, is highly recommended to align expectations.
Please note:
Change requests are limited to adjustments in coloring or styling only. Structural changes to the property cannot be accommodated once rendering begins.