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How long does it take to process a change request?

Aline Mezzabarba avatar
Written by Aline Mezzabarba
Updated this week

How Long Does It Take to Process a Change Request on CubiCasa?

If you've submitted a change request for your CubiCasa order, you're likely wondering how long it will take for your request to be processed. Below, we outline typical processing times, factors that influence these timelines, and the potential for expedited handling.

Typical Processing Time

Processing times for change requests on CubiCasa generally range between 2 to 24 hours. This standard timeframe applies to most requests and gives the production team sufficient time to address the changes while managing overall workloads.

Factors That Influence Processing Time

Several factors can impact the processing timeline for your change request:

  1. Complexity of the Request: Requests that involve significant modifications may take longer to complete.

  2. Current Workload Volume: The time required to process a request may depend on the production team's current capacity and the number of orders simultaneously in progress.

Prioritization of Change Requests

CubiCasa strives to prioritize change requests. Although the overall timeframe remains aligned with the 2 to 24-hour standard in most cases, urgent orders may be expedited wherever possible. Note that this prioritization depends on situational demands and the nature of the changes requested.

Final Delivery

Once a change request has been processed, you will receive an email notification.


For further assistance or specific questions about your change request, feel free to reach out to CubiCasa's support team at help@cubicasa.com

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