Once you have finished scanning a property, the final step to getting your floor plan is submitting the data to CubiCasa. Follow the guidelines below to ensure a smooth and successful upload process.
How to Upload Your Scan
Follow these exact steps to send your scan to our team:
Log in to your account on your phone.
Click on “My orders”.
Select the scan you would like to send (it will have the label “Not sent”).
Click on “Send”.
Select the styling you would like to apply to the order.
Please make sure you have selected the correct add-ons.
Click on “Next”.
Enter or confirm the order details.
Click on “Send order”.
You will receive a message confirming the order has been uploaded successfully!
Before You Upload
To avoid any upload errors, please review these requirements before sending your scan:
Important: Please make sure your date/time is set to automatic. You can check this in the settings on your phone.
Note: We strongly advise you to NOT use your mobile data to send the scan, as mobile connections are less stable. You should wait until you return to your home or office so that you can use a Wi-Fi network.
Important: Connect your device to high-speed internet before you select the order card and press send.
The size of the data being sent increases linearly, depending on the scan length. A one-minute scan is approximately 25 megabytes.
If you have special instructions (such as: entrance / foyer is at the bottom of the page, floor plan should be vertical or horizontal, remove upper cabinets, add label closet...), you can add this information in the "additional information" field.
Important: You can review your video before you upload it. However, once the scan is uploaded, the video is deleted from your phone and you cannot access it. If you need to double-check the information after uploading, please contact help@cubicasa.com.
Note: If you need to delete a scan or order, refer to this article.