Everything you need to know about managing your payment method in CubiCasa — from adding a card to understanding when one is required.
How to Add or Update Your Payment Method
On the website
Log in to your account and go to Account Settings.
Click the Billing tab.
Click Add or Update payment method.
On the mobile app
Tap Profile.
Select Account Settings.
Tap Payment setup.
Welcome Gift — Your First Free Scan
All new accounts receive their first scan for free, with no credit card required. This Welcome Gift includes:
Plus package
6-hour delivery
GLA add-on
To ensure fairness for all users, the Welcome Gift is limited to one per device. If a CubiCasa account has previously been created or accessed on your device and has already used this offer, it will not be available again on that device.
When Is a Payment Method Required?
Subsequent orders
A valid payment method is required for all orders after your first.
With one exception for US-based Real Estate Agents:
If you intend to use only the free Lite package for properties under 5,000 sq ft / 465 m², you can place your order without providing payment information upfront.
US-based Real Estate Agents will only be required to add a payment method and will be charged if:
You select one of the paid packages.
You add optional add-ons such as GLA, 6-hour Rush, or 3D products.
The total scanned area of the property exceeds 5,000 sq ft / 465 m² — in this case, you will receive an email prompting you to add a payment method before the order is delivered.
For full pricing details, visit our pricing page.
Card Issues & Accepted Payment Methods
If you experience issues entering a payment method, please contact your card issuer or bank for assistance. For a full list of accepted card types and troubleshooting steps, see our article: My credit card is not being accepted.
Billing Cycle & Further Details
You pay only per scan with no hidden subscription fees. Invoices close on the 1st of each month and are billed on the 3rd. For full details on how billing works — including the $1 card verification and high-volume milestones — see: How does CubiCasa's pricing and billing work?